Frequently Asked Questions
What services does Karpet King Design Center offer?
We provide a wide range of flooring and home improvement solutions, including carpet, hardwood, laminate, vinyl, and tile flooring. We also offer area rugs, countertops, cabinets, sanding & refinishing, full installation, and complete kitchen and bath remodeling services.
Can you bring flooring samples to my home?
Yes — with our Shop at Your Home service, we bring product samples directly to you. Seeing flooring in your actual lighting and space helps you make a confident decision.
Do you offer financing options?
Yes — we provide flexible financing options to make flooring purchases, remodeling projects, and upgrades more affordable.
Will you remove my existing flooring before installation?
Yes. Our professional installation team can remove existing flooring and prepare the subfloor to ensure the new material installs correctly and performs long-term.
How long does a typical flooring installation take?
Installation timelines vary by product and project size, but most installations can be completed in 1–3 days. More complex layouts or remodeling work may require additional time.
Is your flooring installation covered by a warranty?
Yes — our professional installations include workmanship guarantees, and most flooring products also come with manufacturer warranties.
Do you serve areas outside Rockville, MD?
Yes — we serve Rockville and surrounding areas in Bethesda, Olney, Chevy Chase, Potomac, Kensington, Silver Spring, Gaithersburg, Damascus, and Gaithersburg.
What if I’m unsure which flooring style is best for my home?
Our flooring specialists are here to help. Whether you visit the showroom or use our in-home consultation service, we’ll guide you based on lifestyle, design preferences, maintenance needs, and budget.
Do you offer remodeling services in addition to flooring?
Yes — Karpet King also provides kitchen and bathroom remodeling, including cabinets, countertops, tile, and complete renovation services.
How can I schedule an estimate or consultation?
You can request a free estimate online, call our showroom, or schedule an in-home visit. We’ll walk you through options, confirm measurements, and provide pricing to help you move forward confidently.
